Factory Reset Adtran Switches
- Robert Davidson
- Sep 17
- 3 min read
In the fast-paced world of networking, efficient device management is vital for smooth operation. Network administrators frequently encounter situations requiring a factory reset for an Adtran switch, whether due to forgotten passwords or misconfigurations. This straightforward process not only restores functionality but also provides access to your device when it's needed most. In this guide, we will walk you through the necessary steps to perform a factory reset on your Adtran switch, allowing you to quickly regain control.
Understanding the Need for a Factory Reset
There are several situations where a factory reset becomes your best option. For instance, if your Adtran switch becomes unresponsive or you've lost access credentials, a reset can be a lifesaver. According to a study conducted by TechTarget, 62% of network professionals have faced challenges with device access due to forgotten passwords. This process bypasses existing passwords and resets your device to its default settings. However, it’s good to know that essential files, such as .biz files, which are critical for operation, can be preserved during this process.
Step-by-Step Guide to Factory Resetting Your Adtran Switch
Equipment Needed:
Laptop or Desktop with Putty installed for communicating with the switch
USB console cable to RJ45
Before Powering on:
Ensure Putty is set to 'serial' setting if you're using the USB to RJ45
Ensure console cable is connected to management port on switch or equivalent
Begin by ensuring your Adtran switch is powered on.
Power on the device.
Wait for the device to fully boot up. Be patient, as this may take a few moments.

Adtran switch booting up
Accessing Bootstrap Mode
While the device is booting, you will need to access bootstrap mode.
Press Escape when you see the message: "You have seconds to press escape."
This takes you to the bootstrap prompt.
Type `bypass passwords` and press Enter.
Type `boot` and press Enter.
You should see the switch prompt, indicated by `switch>`.
Entering Configuration Mode
Now that you have accessed the switch, it's time to configure it.
Type `enable` and press Enter.
Type `config t` to enter the configuration terminal.
Setting Up New Credentials
At this point, you will establish new usernames and passwords for the switch.
Type `username admin password newpassword` to create a new admin user. This step is crucial as it helps secure your device.
Type `enable password newpassword` to set a new enable password.
Type `line telnet 0 4` to access the Telnet line configuration.
10. Type `password newpassword` to secure Telnet access with a password.
11. Type `exit` twice to return to the main configuration prompt.
Erasing Configuration Files
Before proceeding, ensure you keep the crucial files intact.
12. Type `write erase` to erase the current configuration safely.
13. Type `dir` to view the files on the device.
Be sure to note the presence of .biz files, as they are essential for the device’s operation.
Deleting Unnecessary Files
Now, delete the client files and the startup configuration, but be careful.
14. Type `erase` followed by the file name to delete unnecessary files.
Always remember to keep the .biz files safe during this step.
Reloading the Device
The final step is reloading the device to complete the factory reset.
15. Type `reload` and press Enter.
This command will restart the device, and it should boot up with factory settings.
Regaining Control and Functionality
Factory resetting an Adtran switch may initially seem challenging, but following these detailed steps will have you up and running in no time. Always ensure you safeguard essential files, such as .biz files, to maintain efficient operation after the reset. With this guide, you are well-prepared to tackle any obstacles that might arise with your Adtran switch, fostering a stable and reliable network environment for your operations.



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